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Certified Business Professional - Business Communications

Course Overview

The CBP™ Business Communication training and certification program is geared towards the individual looking to learn the basics of effective communication in today’s business environment. In thiscertificationtrainingcourseyou will be provided the essential information andbusiness skillsrequired for effective verbal and non-verbal business communication.

The CBP™ Business Communicationcertificateequips the business professional with the best communication practices and develops business communication as a discipline.

The CBP™ Business Communicationcertificatemodule explores the study of the process of communication in the business environment, allowing the candidate to understand how to make better choices in day to day communication.


Upon completion of this course, you will possess the training and skills needed to achieve the CBP certification in Business Communication. You will also develop the foundation skills needed to possess the communication skills required to excel in varying positions within corporations.

The CBP Professional™Business Communication manual covers the following topics:


  • Introduction to Business Communication
  • Business Letter Writing
  • Types of Business Writing
  • Business Writing Styles
  • Writing for Special Circumstances
  • Communication Styles
  • Identifying Your Appropriate Communication Style
  • Communicating Effectively
  • Keys to Powerful Presentations
  • Power of Active Listening
  • Conflict Resolution: Approaching Conflicts Constructively
  • Communication Challenges


This course is intended for professionals who are committed to surpassing standards of excellence in communication across all business levels and divisions in the communication-age that the world is experiencing.


This course requires that candidates meet the following prerequisites:

1.The candidate must have a commitment to the pursuit of excellence

2.The candidate must have completed or be in the process of completing a high school or secondary school diploma or similar educational standards.

Course Duration

The standard duration of this course is 15 contact hours. Contact hours scheduling may vary depending on ATP’s timetabling.

Certification Testing

This course helps you prepare for the following certification test:

·CBP C50-510

Arrange to take the certification test for this course within six weeks of acquiring the course materials, as exams are updated regularly in accordance with current versions.

CBP™ Professionals that have completed the CBP™ Business Communication course have also registered for the following courses to achieve the CBP Executive™ credential:


·CBP™Customer Service

·CBP™Business Etiquette


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